Keep members past February.
Reward your regulars without cutting your prices. We set it up. It runs itself.
Setup fee waived for pilot businesses · English and Spanish
RetainOS is an automated loyalty and referral program for gyms & fitness studios. Visits are counted with a quick QR scan, reminders go out when it's time to come back, and clients earn complimentary rewards, like hotel savings cards, for visits and referrals. Your prices stay the same. We set everything up for you, in English and Spanish.
You're great at the work. Keeping clients coming back is a second job.
Members don't quit loudly. They stop showing up, then cancel. Rewards at 3, 6 and 12 months give them a reason to stay.
Remembering who's due back. Thanking your regulars. Asking happy clients to send a friend. It all matters, and it's the first thing to slip when you're booked solid.
And discounts don't fix it. They fill one appointment and teach clients to wait for the next deal.
Three steps. You keep doing great work.
They check in with a quick scan.
Clients scan your QR code at check-in. Every visit counts toward a reward.
We remind them when it's time.
When attendance drops, a friendly text checks in before they quit, in English or Spanish.
They earn something worth coming back for.
Complimentary rewards for visits and referrals. You never touch your prices.
See how it works in 90 seconds
Video coming soon
Something to look forward to. No discounts needed.
A complimentary $100 hotel savings card. Included in every plan.
When the friend books and pays, you both get one.
On Full Book and up, add something of yours, like a complimentary personal training session.
Hotel savings cards
$100 to $500 in credits or discounts on eligible hotel bookings, through our rewards partner's booking site.
Dining rewards
Discount offers of up to 50% off at more than 100,000 participating restaurants in the US and Canada.
Getaway certificates
Promotional resort stays in more than 100 destinations, like Cancún, Orlando, Las Vegas, the Bahamas, the Dominican Republic and many more, usually 3 to 7 nights, depending on the destination. Some destinations offer all-inclusive resorts.
Rewards are earned only for completed, paid visits and qualifying referrals. Never for reviews. Not cash or gift cards. Terms apply. See full reward details
More than a punch card.
Clients earn hotel, dining and getaway rewards. Your prices stay where they are.
We set everything up on a 15-minute call. No software to learn.
Every message, reminder and reward reaches clients in the language they prefer.
One flat monthly price. Your clients stay yours.
Simple plans. No commission. Ever.
- Keep your booking app
- Visit rewards with a QR check-in
- Complimentary hotel savings cards
- Referral tracking and automatic referral asks
- Time-to-come-back reminders
- 100 texts per month
- Everything in Regulars
- Online booking, reminders and deposits
- Missed-call text-back
- Rewards under your business name
- Add a perk of your own, like a complimentary personal training session
- Option to add dining & getaway rewards
- We move your clients over
- 300 texts per month
- Everything in Full Book
- Win-back campaigns
- Done-for-you holiday promos
- Staff contests
- Monthly check-in and report
- 750 texts per month
No commission on your clients. Ever.
Extra texts: $10 per 100. Dining & getaway rewards: +$39/month on Full Book and Hands-Off.
Live in days, not weeks.
Questions owners ask
Do I have to switch booking apps?
No. Regulars works alongside the one you use now. Full Book adds our booking if you want it, and we move your clients over.
Do you take a cut of my bookings?
Never. One flat monthly price.
Can my clients get messages in Spanish?
Yes. Every message comes in English or Spanish.
How can you offer hotel stays and dining rewards?
Our rewards partner works with hotels and resorts that have empty rooms on certain dates. Hotels would rather fill a room at a wholesale rate than leave it empty, because guests spend on dining, spa and extras. Restaurants join to bring in new diners. That's why rewards can feel big without costing you big.
What rewards come with each plan?
Every plan includes complimentary hotel savings cards. On Full Book and Hands-Off you can add a perk of your own, and for $39/month add dining rewards and getaway certificates.
Where can clients travel?
Getaways cover more than 100 destinations, like Cancún, Orlando, Las Vegas, the Bahamas, the Dominican Republic and many more, usually 3 to 7 nights, depending on the destination. Some resorts are all-inclusive. You can pick the destinations you offer, or let clients choose.
Do clients pay anything for a getaway?
Yes, and we say so upfront. The stay is complimentary, but the client pays taxes and fees for each night when activating, plus resort fees where they apply. At all-inclusive resorts, the meal-and-drink plan is charged per person. Amounts vary by destination and are shown before they activate. For example, taxes and fees at US resorts have run about $20–$35 per night. Flights are not included. You can choose to cover the taxes and fees as an extra thank-you.
Is this a timeshare pitch?
No. No purchase or presentation is required to use a reward. The travel partner may offer optional upgrades when guests book, and guests can simply say no.
What are the main getaway conditions?
Activate within 7 days of receiving it, then travel within 18 months. Two adults (one 21+), book at least 30 days ahead, major holidays excluded, one getaway per household every 12 months, and guests must live at least 100 miles from the resort. Full terms come with every certificate.
Do I have to handle the rewards myself?
No. Rewards go out automatically by email or text under your business name, with reminders so clients don't miss the activation window. Booking and travel support come from our rewards partner.
Do clients get rewards for leaving reviews?
No. Rewards are for visits and referrals only. That keeps you within Google's rules.
Is there a contract?
[Month-to-month / your terms]
Your regulars already love you. Give them a reason to keep coming back.
Pilot spots are open for gyms & fitness studios. Setup fee waived.
- Pick a time for a 15-minute Google Meet call.
- Tell us about your business. It takes a minute.
- We set everything up. You're live in days.
Your information stays private. See our Privacy Policy and Terms.